
Hmm. I’m not really sure. If you’re dissatisfied with the product, whether the damages were made before, during, or after delivery, then you can contact the sender. You may ask for refund, ship it back, request an exchange. However, if the damages counted above are disregarded for the quality then you could complain.
A) Businesses should value customer service and provide as much assistance in reassuring, satisfying their customers. Whatever this place is that you purchased your mangas from, they should allow some sort of compensation (<— is that the right word?? Idk).
B) Complaining might not even work if this company won’t accommodate as necessary. Contacting some person to achieve mutual satisfaction may prolong your interaction with this company. It’s a gamble.
I don’t know a lot. Rather, this is all I’m aware of having purchased and dealt with companies and business related discussions. If the damages really are minor and they continue to deny it then...being you, I’d have to really consider things. Do the tears disrupt your quality of reading? Are the damages worse or better than you’d like them to be? e.g tears are better than stains but are worse than folds/wrinkles. Will the damages cause the product to fall apart easier or not?
Y’know what I mean?

yaaa i get what you meannn, it’s just idk how to explain i just can’t handle like flaws on my items and such, it starts to make me worry and distracted, which i probably sound so selfish and dumb about it. Like i just worry about it too much to the point it starts to bother me. But considering i saw a small part of the policy saying it’s considered “not damaged” i guess i can’t help it ://// i was just disappointed since i ordered a lot ans almost have of them came with rips on the book spine

Also cassie i looked on your profile and ive seen you use the word brain damage multiple times...do you even know what brain damage and injury means and how does it affect a human's daily life???i can certainly help you since you seem interested with this term,im a medical student and even though you probably have about 6-7 years till university,you can ask me anything ヾ(❀╹◡╹)ノ~
Hey guys i’m coming on here to talk because on tiktok no one would give me advice. So recently i ordered manga on rightstufanime but a lot of them came in slightly damaged. Like book spine had small corner tears and such. And i hate to say it i’m one of those people that get really agitated from small tears and such. Would you guys keep the manga or?? LIKE IDK WHAT TO DO plus apparently they don’t claim it as damage so :(((