Anyone having the same problem?

I play genshin impact and I'm just a casual f2p player I swear I'm not one of those toxic players TvT but anywayy I've been having a problem lately with the latest version 5.0 where everything loads just fine even the geo icon but after that it stops working and if I click with my mouse it stops responding entirety :'( it just gets stuck on the loading screen with all the elements loaded but it won't open the world at all but if I change servers it works again idk what's wrong :'(
Does anyone know how to fix it? T^T

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2

Anyone having the same problem? [Answer]

cheesygarlicbread 30 08,2024

try uninstalling and reinstalling? if it was on mobile, i'd tell you to try clearing your cache or rebooting your device as other options but i assume you use pc. or state your problems to the cs with your device model's name (so that they can check the specs and figure out if the problem is with just you everyone with same/similar specs or server...... 1 reply

30 08,2024

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2

Anyone having the same problem? [Answer]

Screamqueen 01 09,2024

Oh. My. Freakin. God. I found the solution, after reinstalling it all over again I just needed to lower my freaking graphics... gonna kill myself rq byyeeeeeee reply

01 09,2024

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