Responses

Why they act like that, SPOILER maybe
Cayena is the only legitimate child of the Emperor and Empress, she is the first on the line to the throne, to prevent that, Rezef framed Cayena nanny, the nanny got exiled, and then he took over the power of internal palace that supposedly belong to Cayena and replaces all maid and servant in Cayena palace with his own faction, and he also forbid Cayena maternal family to met her so she wouldn't involve in politics. Cayena has no one to rely on, that's why it's easier for Rezef to manipulated and used her.
I hate them they act all entitled like bitch no matter what you do she’s still a princess and tour still a maid get the fuck outta here you disrespectful brats (╬ ̄皿 ̄)凸