They're happy because most apologies don't even mentioned their wrongdoing, he said sorry, mentioned his mistakes, and stated his reasons. they're deffo happy because it's a step further than other MLs who fail to actually apologize . Knowing this author, MC is absolutely not going to forget that easily (or she'll probably add another problem again)
I understand, that's why I said it's still a progress despite that being the bare minimum and having more things he should apologise for and yeah it's nice to see that he mentioned what he did wrong compared to other MLs, I just still want him to grovel more and yeah, I hope MC dosen't forget easily and heal properly

The bar is so LOW that y'all are happy he apologized, it's progress tho, but I need him to suffer a lil more, he was such a jerk