
I don't get the hate for the princess, she isn't a good character by any means, but she is very selfish, and understandably so, she is a child who grew up in luxury being able to control people however she sees fit without consequences. I don't like this kind of cliche, unless it has like character development with her at some point (the most unlikely thing in the world).
Its interesting, I like the concept its pretty unique. I do wish they showed 'cinderellas' perspective, she seemed like an important character to the story, but then she's barely mentioned or is shown a handful of times like some side character. Her going from an all human family to a place with multiple races would have been interesting to see how she adjusted.