
Damn I felt this chapter. I used to work as a call center agent, it was only for several months but damn people really were rude and are courageous to say anything over the phone. Back then I was already disappointed with myself because I can't find a proper job within my real line of work and a call center agent was the best thing to do at that moment.
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I developed an anxiety in my last month there and cried so hard when I walked to work. I also can't breathe whenever I have to answer another call. I used to think that it was fun to help others while answering the phone but man, people make it hard. I was fortunate to have my parents back me up when I can't take it anymore but our fl's situation make my heart break specially that there are real people in that situation.
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So to all the call center agents out there, you're doing a great job. Keep being polite and welcoming to your customers, you got this! Try your best to help your customers! And for us on the other side of the phone, it's hard but be as polite as possible, remember that they are real PEOPLE (you're talking to).
Can I just shave that blonde bitch's hair?